Streck is an Affirmative Action / Equal Employment Opportunity employer - qualified applicants will be considered for employment without regard to protected veteran or disability status, race / color, religion, gender, national origin or any other legally protected basis.

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Customer Service Specialist
Job Code:17-0078
Department:Commerical Services
FT/PT Status:Full Time
Schedule:M-F 8 a.m.-5 p.m.
  
Job Responsibilities:
Streck is recruiting for a customer service specialist to join our customer service department. Our customer service team is a collaborative group committed to providing excellent service to our customers in a positive work environment. These professionals are a true resource for our customers, providing knowledgeable service without the use of scripts. In addition to responding to customer inquiries via phone, fax and e-mail, our professional, detail-focused group processes orders and provides support for sales and marketing.

The primary responsibilities include:

  • Regularly provide support to customers and internal departments
  • Provide service via phone and email communications to customers and sales
  • Enter, process and maintain all new and existing orders
  • Provide coverage for the reception desk as needed
Job Qualifications:

• High school diploma or equivalent; some college preferred
• Ability and desire to learn Streck’s products
• Strong attention to detail and accuracy
• Interpersonal and problem-solving skills
• Ability to work both independently and in a team setting
• General computer knowledge; Microsoft Office including Outlook, Word and Excel preferred
• Excellent written and verbal communication skills
• Desire and ability to take initiative and suggest improvements
• 3-4 years customer service or retail experience
  
    

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